SHIPPING POLICY - HCG & VITAMIN INJECTION KITS
Please take a moment to review important information related to shipping the HCG Diet Injection Kits and Vitamin Injection Kits we offer for sale. This information pertains only to injectable products, which are available by prescription only, and differs from the Standard Shipping Policy of our over-the-counter supplements found elsewhere on the BodyFitSuperstore site.
- Medical information is required for all orders and upon checkout, you will be asked to complete a brief medical questionnaire. The process is fast and convenient, but for compliance purposes, this information must be accurate and complete in order to write the prescriptions for the injectables you’ve ordered.
- An email confirming your order will be automatically sent to the address provided immediately after the website accepts your order. If you don’t receive the order confirmation shortly after placing your order, please check your Junk Mail / Spam folder to locate it.
- Once you have provided all required medical information, staff doctors will review your information and prepare the necessary prescriptions. You will be contacted by email or phone if required information is missing or if a medical consideration delays writing the prescription. This prescription is required prior to releasing your order for shipping.
- About order processing times - we make our best effort to ship your order the day it is received. However, please note that same-day shipping cannot be guaranteed. Orders cannot be shipped until medically approved and released. If your order is held up for medical or any other reason, we will attempt to contact you by email and phone to resolve the issue as quickly as possible. Orders that have been released by the medical staff prior to 12:00pm EST (noon) generally ship the same day. Orders released after the noon deadline will be shipped the following business day. Tracking information will be emailed to you once your package ships.
- Shipping times - we ship via US Postal Service (USPS) and offer two Shipping Methods, Flat and Express. Orders are shipped from our pharmacy based in Florida, with Priority Mail Flat Rate Shipping offering 3-5 Day delivery times (not guaranteed) to anywhere in the US at a low rate, while USPS Priority Mail Express offers 1-2 Day delivery of packages anywhere in the Continental US.
- Cold shipping - products such as Glutathione and Methylcobalamin require cold shipping (using a cold pack) via Express Mail and will incur higher shipping charges. To avoid the risk of spoilage, we don’t ship cold products on Friday’s, instead they are shipped the following Monday to ensure you only receive safe, effective products.
- Quickest way to get your kit - place your order well before 12 noon EST and ensure all medical and contact information is correct. Select the Express Shipping Method. In most cases your package will ship the same day and arrive the following day. We strive to process your order and ship as quickly as possible. While we cannot guarantee next day delivery, in many cases our customers can receive their purchases the following day.
Should you have any questions, please contact BodyFitSuperstore with any questions or concerns and we'll do our best to respond as quickly as possible. We are here to help so order with confidence today!